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Zscaler Internet Access

Zscaler Internet Access

Overview

What is Zscaler Internet Access?

Zscaler Internet Access is delivered as a security stack as a service from the cloud, and is designed to eliminate the cost and complexity of traditional secure web gateway approaches, and provide easily scaled protection to all offices or users,…

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Recent Reviews

TrustRadius Insights

Zscaler Internet Access has proven to be a valuable tool for users in securing their endpoint-to-server traffic and protecting against …
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Pricing

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What is Zscaler Internet Access?

Zscaler Internet Access is delivered as a security stack as a service from the cloud, and is designed to eliminate the cost and complexity of traditional secure web gateway approaches, and provide easily scaled protection to all offices or users, regardless of location, and minimize network and…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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HPA is a Business VPN, or Virtual Private Network, presented as a secret, safe tunnel on the internet that companies can use to keep their online stuff private and secure.

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Product Demos

Microsoft Defender and ZIA Demo

YouTube

[Demo] VMWare Carbon Black and Zscaler in Action

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Product Details

What is Zscaler Internet Access?

Zscaler Internet Access™ aims to define safe, fast internet and SaaS access, with a comprehensive cloud native security service edge (SSE) platform. ZIA includes multiple security engines, such as cloud firewall, intrusion prevention system (IPS), data loss prevention (DLP), bandwidth control, browser isolation, cloud access security broker (CASB), and sandbox. By detaching security and access controls from the network and delivering them from the cloud, ZIA can provide identical security and policy enforcement no matter where connections occur, in the headquarters, a branch office, or remote locations.

Zscaler Internet Access Features

  • Supported: Prevent Compromise
  • Supported: Stop Lateral Movement
  • Supported: Stop Data Loss

Zscaler Internet Access Video

Learn more about the incredible work Zscaler is doing at zscaler.com About Zscaler Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange protects thousands of customers fr...
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Zscaler Internet Access Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Zscaler Internet Access is delivered as a security stack as a service from the cloud, and is designed to eliminate the cost and complexity of traditional secure web gateway approaches, and provide easily scaled protection to all offices or users, regardless of location, and minimize network and appliance infrastructure.

Palo Alto Networks Next-Generation Firewalls - PA Series and Fortinet FortiGate are common alternatives for Zscaler Internet Access.

Reviewers rate Support Rating highest, with a score of 8.1.

The most common users of Zscaler Internet Access are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(72)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Zscaler Internet Access has proven to be a valuable tool for users in securing their endpoint-to-server traffic and protecting against various threats. Users have praised the product's ability to provide VPN-secured remote access to corporate resources, safeguarding sensitive data from malware, phishing, and zero-day threats. Zscaler Internet Access is especially appreciated for its robust protection of popular cloud applications such as Office 365, Salesforce, and AWS, ensuring compliance and preventing unauthorized access.

Another key use case of Zscaler Internet Access is its capability to protect guest Wi-Fi networks and enforce web filtering policies for organizational compliance. Users have found this feature useful in preventing security breaches or inappropriate internet usage on guest networks. Additionally, the software's workstation and server policy updates are highly valued by users, as it enables them to keep their systems secure and up-to-date.

Furthermore, Zscaler Internet Access offers a range of benefits when it comes to monitoring and controlling network usage. Users appreciate the insights provided into bandwidth utilization and the acceleration of Azure services. They also find it convenient to monitor usage through log reports that can be exported on demand. The software's bandwidth control through load balancing is especially valuable for users who want to optimize network performance.

While Zscaler Internet Access has received positive feedback for its functionality and ease of use, there are some areas where users have raised concerns. Some users feel that the content filtration features are limited and may not meet their specific requirements. Additionally, a few users have mentioned that the software starts automatically when booting the system, which can be seen as a drawback by some. However, they also appreciate that they have the ability to disable the software when needed.

Overall, Zscaler Internet Access has become an integral part of many organizations' security infrastructure. It replaces traditional hardware appliances and complex VPN implementations, providing a cloud-based solution that simplifies administration, improves control, and increases visibility. With its wide range of use cases, from securing remote access to protecting cloud applications and enforcing web filtering policies, Zscaler Internet Access offers comprehensive security and peace of mind for users.

Users have made several recommendations for Zscaler based on their experiences with the product. The most common recommendations include:

  1. Users highly recommend Zscaler as a secure solution for organizations, emphasizing its effectiveness in securing data and protecting against threats. They mention that it is suitable for companies of any size and praise its pricing criteria.

  2. Many users recommend Zscaler for its user-friendly internet security system. They find it easy to use and appreciate its simplicity in enforcing web policies and securing networks. Users also highlight the simplicity of deployment and the convenience of policy configuration and DLP features.

  3. Users often recommend Zscaler as a reliable cloud-based platform for web and mobile security solutions. They consider it as the best-in-market option, particularly for managing web traffic with advanced threat detection. They also endorse Zscaler Internet Access as a one-stop solution for secure access to corporate resources.

Overall, users suggest researching and implementing Zscaler to benefit their own companies and encourage others to try out this product before making a decision. Some users do mention that they haven't encountered any issues with Zscaler, but there are also suggestions to improve the user-friendliness of the dashboard and reporting features.

Attribute Ratings

Reviews

(1-4 of 4)
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Score 6 out of 10
Vetted Review
Verified User
Incentivized
Our office has a hybrid working environment with corporate employees working out of the corporate office and then the remote consultants. We use Zscaler as our firewall for our hosted solutions on Azure and AWS. We are also maintaining a Fortinet NGFW on-premise for our corporate staff. Zscaler is primarily tasked with protecting our hosted solutions on the cloud. We also route some outbound traffic from our corporate office via Zscaler to the internet. The primary reason we bought Zscaler is to allow remote consultants to connect into our secure services hosted online.
  • Zscaler completely moved away from the traditional firewall setup to a hosted firewall solution. We don't have to worry about the hardware failing or maintaining it as part of our service plan compared to our on-premise firewall. Zscaler has a lot of data centres across the world where they are maintaining their solutions so mobile consultants will always be close to one of their data centres.
  • Rolling out Zscaler solutions to our end customers' computers is actually pretty easy and hassle-free. As part of onboarding of new employees we can set up the Zscaler solution and push it to our end users' machines and get them connected to the cloud solutions.
  • Zscaler does proper market research on the latest emerging threats and they keep their firewall patched and updated to the latest versions so the security team does not have to worry about keeping the firewall updated.
  • My personal opinion about Zscaler is their idea is that all the services are online and are moving to the cloud but the truth is some of them have to stay on-premise and employees still need to work from an office. Zscaler simply doesn't have any on-premise solutions like an NGFW to provide a complete package. We are supporting Fortinet NGFW for our on-premise solution.
  • As mentioned earlier Zscaler being hosted online we don't get the full flexibility of managing our firewalls. Although it's a good thing we keep running into problems like when we want to allow list a service from a specific source IP Zscaler cannot provide a static IP for that. They route traffic through multiple IP addresses and the IP's keep changing every 15-20 minutes. So you cannot allow list a specific IP on the receiving end. The only way to move forward would be to allow an entire range of IP's which opens a security loophole on the receiving end.
  • For every small thing we have to keep opening a ticket with Zscaler. Their response rate is fast but still in a fast-moving world it's not fast enough. Especially since we need to get approval from our change control to get something done and then again we have to raise a ticket to get something done from the Zscaler side.
Zscaler is well suited if you have a work force which is 90-100% remote and you don't have to worry about any on-premise solution. In these cases all you have to do is set up your Zscaler and push credentials to your end users and they are good to go. Zscaler simply doesn't have any solutions if you have physical offices. This means you need to maintain separate firewalls (On-prem NGFW and Zscaler), separate contracts, separate points of contact and separate documentation and training.

In the Middle East region with strict data laws or countries where there is a law that critical network devices have to be maintained in the country this might not be the right solution as Zscaler doesn't have data centres in every country. Also some organisations like the government's compliance policy might not permit a solution like Zscaler because the security team does not have much control of the product.
  • Zscaler lets our consultants connect to our services like service now or SharePoint securely.
  • Zscaler maintains our internet gateway sort to speak so that we don't have to pay our telecom provider for MPLS lines or separate static IP's on-premise. Without a solution like Zscaler we would still be hosting some services on-prem and have to engage with our ISP to maintain lease lines or static IPs.
  • Zscaler internet access works well with our on-premise SIEM solution (Splunk) and sends really robust logs which we can ingest for further analysis if needed.
  • We cancelled our lease line contract and our static IP contract from our ISP which is a key win for us.
  • We can make sure that our users are connecting to our share drive securely even if they are on the road which is also a key win.
  • The negative side with Zscaler is we cant choose our internet gateway IP address as its managed by Zscaler.
  • Another negative side is Zscaler is not a complete package for us as we maintain our on-premise firewall (Fortinet) along with Zscaler.
Fortinet's hosted solution is not really supported in my opinion. Opening a ticket for hosted firewall is a pain and even during the POC phase we had to work with engineers who really didn't understand our use case and we were not really happy with the way they presented the solution.
Score 10 out of 10
Vetted Review
Verified User
We use Zscaler Internet Access in our organization as the main browser-based security layer, bringing security layers with web content filtering, cloud app security broker, and DLP cloud technologies. One of the biggest gains we have using Zscaler Internet Access is the compatibility with all platforms (Linux, macOS, Windows, Android, and iOS) and also the fast replication of policies applied in its web console. Solution met our needs providing the policies applied due to being 100% cloud solution. Fast delivery of policies and settings.
  • Access control based on cloud applications
  • Mitigation against data exfiltration
  • Web Content Filtering
  • Automatic authentication for Linux endpoints
  • Automatic authentication for macOS endpoints
  • knowledge base improvements for linux endpoints
Zscaler Internet Access is a great solution to add more layers of security to browsing, mitigating access to malicious sites or sites that contain fraudulent content. In addition to bringing more visibility over applications that IT does not have vision (shadow IT). ZIA is a solution that adds value to the business, its infrastructure is fast and for the end-user allocated to the endpoint, the experience is very pleasant and transparent.
  • Data Loss Prevention for Cloud
  • Web Content Filtering
  • Cloud App Security Broker
  • Zia Digital Experience - ZDX
  • For security reasons we cannot share this information.
Zscaler Intenet Access proved to be superior and the difference for us was the speed of policy delivery since your policy is applied in a web console and is effective in a matter of seconds. Another point to congratulate the solution is its compatibility with different platforms (macOS, Linux, Windows, Android, and iOS).
Microsoft Defender for Endpoint (formerly Microsoft Defender ATP), Microsoft Defender for Identity (formerly Azure ATP), Endpoint Protector by CoSoSys
January 24, 2020

Zscaler Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Zscaler is being used by the whole organization. We are using it for security - internet security, firewall, web security, etc. Also used for vulnerability management of user activity happening in cloud computing. It helps to simplify administration, improves control and increase visibility. It also increase the user performance.
  • Improves visibility.
  • Provides security.
  • It does not support iOS and android yet.
It effortlessly scales to the traffic needs of users, including the hard-to-examine SSL. With this solution, businesses and its users are well-protected against security issues in the cloud.
  • Enforces consistent policy.
  • Compressed lossless logs.
They reply as quick as possible and communication is very good.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Zscaler handles our web filtering, web usage tracking, bandwidth control, etc.... everything that allows us to control and visualize what's going on in and out of our network, primarily for Cyber Security. Reports are available to track usage and help determine possible reasons for gaps in productivity. Bandwidth controls allow users to still utilize other sites, such as Youtube, but ensure that the usage doesn't bog down the rest of the company.
  • DAS program helps ensure that you get set up properly the first time around.
  • Reports are easily customizable from minute details that you may want as IT to high-level overviews for executive presentations.
  • Lots of capability.
  • No email support -- you must open tickets through their website.
  • Some support technicians need more experience.
If you're looking to ramp up your Cyber Security operations, Zscaler is a must-see. Their demos are great and the implementation is fairly painless. DAS helps you to get it set up and ensure success.
Zero Trust Security
N/A
N/A
Threat Intelligence
N/A
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Identity Management
N/A
N/A
Endpoint Security
N/A
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  • Zscaler is helping to track productivity.
  • Zscaler is helping us monitor bandwidth usage to sites that are less involved with the business.
  • Zscaler took 2-4 members of our team a substantial amount of time to get all of the details hammered out.
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